General Manager

Management Duties:

• Properly manage and maintain gym operational budget 
• Responsible for overseeing the sales process and systems 
• Manage, monitor, and evaluate the performance of all gym-related managers. 
• Monitor the hiring, training and scheduling of all gym level staff. 
• Train and mentor subordinates 
• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager. 
• Responsible for managing disciplinary actions involving all gym level employees.

Operational Duties:

• Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff. 
• Provide effective decision making regarding customer service issues. 
• Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed. 
• Responsible for ensuring that the facility is clean and operationally sound.

Job Qualifications:

• High School diploma with five years professional experience. College degree preferred.
• Fitness industry experience preferred but not required. 
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs. 
• Strong customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance. 
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Associate or Bachelor's degree in business or related field with two years of management experience preferred.
• Current CPR Certification

**RELOCATION ASSISTANCE IS NOT PROVIDED**